Pricing

Pricing overview

Ethen commercial packaging is designed to separate workspace access, platform usage, and customer-managed provider spend where BYOK is enabled. Exact rates are communicated through product checkout, invoices, or enterprise agreements rather than implied by marketing copy alone.

1. What you may pay for

Depending on plan, customers may pay for workspace access, seats, platform usage, premium features, support tiers, or professional services. Not every component applies to every customer. Model inference costs may be included, metered, or passed through via BYOK. Read plan details carefully before enabling high-volume automation. Taxes and payment-processor fees may apply.

• Components vary by plan.
• Model costs may be included or BYOK-passed.
• Taxes may apply.

2. BYOK billing boundary

With BYOK, provider usage is typically billed by the provider to the customer’s provider account. Upcube invoices do not automatically include or refund those provider charges. Teams should set provider-side budgets and key restrictions to avoid surprise spend. See BYOK Data Handling for operational detail.

• Provider invoices are separate under BYOK.
• Set provider budgets where available.
• Key hygiene affects spend risk.

3. Credits, trials, and promotions

Credits or promotions, if offered, will state eligibility and expiration in the offer terms. This page does not invent a universal free trial. Unused promotional credits may expire. Abuse of promotions may lead to removal of credits. Enterprise evaluations may use custom pilot terms.

• Promotions follow their stated terms.
• No universal trial is claimed here.
• Enterprise pilots are negotiated.

4. Enterprise packaging

Enterprises may need custom security review, support, or commercial terms. Contact sales for packaging that matches admin, procurement, and rollout requirements. Public prices—if shown—may not apply to enterprise agreements. Refund and cancellation terms are described in the Refund & Cancellation Policy.

• Enterprise packaging is sales-assisted.
• Public rates may not apply to contracts.
• See refunds policy for cancellations.

5. Changes

Packaging and prices may change as the product matures. Material commercial changes for existing paid customers are handled according to plan terms or agreements. Check checkout and invoices for authoritative amounts. Questions should go to published billing or sales channels.

• Pricing can evolve.
• Invoices are authoritative for charges.
• Use published commercial contacts.

Pricing availability

Public packaging may evolve as private alpha and commercial plans mature. Displayed prices, if any, should be confirmed at checkout or in an order form. Enterprise quotes are handled through sales.

• Plan-based: Features and limits may vary by plan.
• Usage-based components: Some paths meter model or tool usage.
• BYOK separation: Provider bills may be charged by providers directly.
• Enterprise quotes: Custom terms go through sales.

Status

Pricing page describes packaging posture without unsupported rate guarantees.

• No invented rate card: Authoritative prices appear at checkout or in contracts.
• BYOK clarity: Provider bills are separated.
• Enterprise path: Custom quotes via sales.
• Related policy: Refunds & cancellations page applies.

Not legal advice

These pages explain product and policy posture for Upcube / Ethen. They are not legal advice and do not replace counsel for your jurisdiction, industry, or use case.

Evidence and claim boundaries

This statement describes Ethen’s current posture without making unsupported certification or compliance claims. Configuration, provider selection, and enterprise agreements can change data paths and controls.

• No certification claim: No SOC 2, ISO 27001, HIPAA, PCI, or penetration-test guarantee is claimed here.
• Shared responsibility: Customers control members, keys, devices, and integrations.
• Provider-dependent paths: Third-party providers apply their own security practices.
• Continuous change: Controls evolve; public pages avoid frozen false guarantees.

How to evaluate Ethen now

Until pricing is published, users can understand the product direction and the surfaces that may shape future packaging.

• Explore product surfaces
• Understand model routing
• Review private lanes
• Contact Upcube

Related policies

• Refund & Cancellation Policy

  Cancellations and refund posture.

• Terms of Service

  Account and commercial boundaries.

• BYOK Data Handling

  Provider billing under BYOK.

• Contact

  Sales and enterprise inquiries.

Frequently asked questions